“Good morning, Mr. Morris.” “Hi there, Julien.”
What impact can this simple exchange have on a newly developing cross-cultural relationship? I have an American colleague who is easygoing, friendly, and wants to build trust with his associates in France. On a recent business trip to Lyon, he noticed that he was often addressed by his surname. “It felt stiff and strange,” he […] Continue reading… from “Good morning, Mr. Morris.” “Hi there, Julien.”